How Medela Amor Generated $41K in 5 Months with Cherry
The Story
Medela Amor is a physician-led medical spa in Columbus, Ohio, founded by Dr. Joy Evans, offering personalized aesthetic and wellness care. This is a single-location, boutique-style practice that provides services such as injectables, laser treatments, IV therapy, hormone replacement, and medical weight loss, combining cosmetic and whole-body health approaches.
The Goal
The goal was to acquire and retain clients. In their first call, Nate mentioned how he believes this will “drive all other business metrics.”
The Cherry Solution
Cherry is positioned as the first-look financing option across the practice's website and social media, reinforcing awareness early in the patient journey and supporting consistent top-of-funnel engagement. The current Cherry integration is robust, with effective use of multiple touchpoints throughout the patient journey. Building on this, the Payment Estimator has been introduced as a key workflow enhancement, which Nathan responded to positively as a way to further streamline conversations and increase conversions. Nathan has also taken initiative by incorporating an iPad in the treatment room, helping reduce friction in the application process and improving the patient experience in real time.
Results
In just five months since adopting Cherry, the practice has generated $41,805.88 revenue across 63 contracts and organically reached Gold tier performance, demonstrating strong alignment with Nathan's core focus on patient acquisition and retention as the drivers of overall growth.
In Their Words
At Medela Amor, we lead with Cherry because it aligns with our mission of making healing and confidence accessible. Many of our patients want to invest in themselves and appreciate flexible options. Cherry allows them to say ‘yes’ to care without financial stress, which makes the process simple, transparent, and empowering. The application is quick, there's no hard credit check, and patients can break treatments into manageable monthly payments—allowing them to move forward with care when they're ready, rather than delaying results.
