How MiraMed and Day Spa Hit 36%+ More Approvals Offering Cherry to Every Client
The Story
MiraMed is a small family-owned day spa in the Santa Barbara, California area. Operating for over 19 years they offer services ranging from nail and hair care to hydrafacials, peels, microneedling and weight loss.
The Goal
They brought Cherry on to help sell higher ticket packages and services that were otherwise not frequently entertained due to cost. They were looking to expand on the packages they can offer while also helping their clientele make services more accessible, ultimately helping them to increase overall revenue.
The Cherry Solution
Since onboarding with Cherry they have added the Cherry floating widget to their website which has led to new lead generation for their practice. They also have committed to having the QR code accessible at their front desk and around their office so that when people check in for their appointment, they can easily transition to allowing clients to apply for Cherry. Having early approvals through their sales cycle has led to more closed sales.
Results
Since adding the Cherry floating widget they have seen a 36%+ increase in approval volume, on average, ultimately leading to an overall increase in revenue and packages purchased.
In Their Words
Hi, I’m Davena, the manager at MiraMed and Day Spa in Santa Barbara, California. Cherry has been a great tool for our practice. We actually offer it to every client so we’re not making assumptions about someone’s financial situation. It simply gives everyone the option. We also have it as a popup on our website where people can play with the payment estimator and see their monthly options before they even come in, and it brings us new leads when people apply. In the office, it helps clients who might otherwise be cost-restricted move forward with treatments, and it’s helped us sell more memberships and packages. Overall, it just makes treatments more accessible for everyone and we love that it also has competitive fees compared to our normal merchant credit card processing fees.
