How Muskingum Valley Oral Surgery Increased Case Acceptance 25–50% with Cherry
The Story
Muskingum Valley Oral Surgery proudly serves patients at two convenient locations in Marietta and Zanesville, Ohio. Their experienced team offers a full range of services—from dental implants and tooth extractions to jaw surgery, bone grafting, and more. With a commitment to personalized care and clinical excellence, Muskingum Valley Oral Surgery ensures every patient receives expert treatment tailored to their needs.
The Goal
Patients at Muskingum Valley Oral Surgery often face unexpected costs for procedures like wisdom teeth extractions and sedation. Many patients want to move forward with treatment but are held back by financial constraints — making it difficult for the practice to convert recommended care into accepted treatment plans.
The Cherry Solution
Muskingum Valley Oral Surgery partnered with Cherry to give patients a fast, easy way to finance their care. The practice reports that Cherry has increased case acceptance by 25%–50% since implementation, with significantly increased high-value case acceptance (e.g., implants, sedation), overall frequency of case acceptance, ease of presenting financing options to patients, and speed of application and approval process.
Results
Muskingum Valley Oral Surgery saw a 25%–50% increase in case acceptance, a significantly faster application and approval process, and higher-value procedures accepted, including sedation and surgical cases.
In Their Words
We had a patient that was in a lot of pain and really needed his wisdom teeth out. His dog had just had surgery so he was a little tight on money at the moment. When he heard about Cherry, he immediately applied and was accepted. The patient was so grateful that he could not only make payments but also go ahead with the added cost of being sedated for the procedure. He wouldn't have been able to go through with treatment otherwise.
