How Yucaipa Animal Hospital Hit a 97.88% Cherry Approval Rate
The Story
Yucaipa Animal Hospital is a small, privately owned practice led by a veterinarian with over 25 years of experience. Our clinic was built on the belief that taking care of pets also means supporting the people who care for them. We always aim to do what’s best for our patients while making sure our clients feel supported every step of the way.
The Goal
Our goal was to make veterinary care more accessible and less stressful for our clients. We often see pet owners struggling with the cost of necessary treatments, and we wanted to find a way to ease that burden and help them move forward with care without added pressure.
The Cherry Solution
Cherry has helped close that gap by giving our clients a simple, flexible way to manage the cost of care. It’s made financial conversations much smoother and allows us to focus more on treating the patient rather than the limitations around cost.
Results
Since bringing Cherry on board, we’ve seen more clients move forward with recommended treatments and an overall increase in compliance at a price point ($400) that previously clients were starting to remove care at. It’s helped expand access to care with an approval rate of 97.88% so far and improved the experience for both our team and our clients.
